Privacy Policy

Who we are

Tactiv ("we," "us") is a video production and performance marketing agency based in the United States. This policy explains what information we collect through tactiv.io, how we use it, and the choices you have. Questions any time: support@tactiv.io.

Information you give us

When you book a strategy call or contact us, we collect what you provide: name, email address, phone number, company name, and anything you write about your project. Scheduling runs through our booking platform, which processes this information on our behalf.

Information collected automatically

Like most websites, we and our service providers collect standard usage data when you visit: pages viewed, approximate location from IP address, device and browser type, and how you found us. We use this to understand what content works and to keep the site running well.

Cookies, analytics, and advertising pixels

We may use cookies and similar technologies for analytics and advertising, including pixels from Meta, Google, and TikTok. These help us measure campaigns and show relevant ads to people who have visited the site. You can control cookies in your browser settings, and you can opt out of personalized advertising through:

• Meta: Ad preferences in your Facebook or Instagram settings
• Google: adssettings.google.com
• TikTok: Ads personalization in your TikTok settings

How we use information

• To schedule and prepare for your strategy call
• To respond to inquiries and provide services you request
• To measure and improve our website and our own marketing
• To send occasional relevant emails — you can unsubscribe any time

We do not sell your personal information.

When we share information

We share information only with service providers who help us operate — scheduling, email, analytics, and advertising platforms — under their own privacy commitments; and where required by law. We never share client or prospect lists with third parties for their own marketing.

Data retention

We keep contact and booking information for as long as we have an active relationship or a legitimate business need, then delete or anonymize it. You can request deletion sooner at any time.

Your choices and rights

Depending on where you live, you may have rights to access, correct, or delete your personal information, and to opt out of certain processing. To exercise any of these, email support@tactiv.io — we respond to every request.

Children

Our site and services are for businesses and are not directed to children under 13. We do not knowingly collect information from children.

Changes to this policy

If we make material changes, we will update this page and its effective date. Continued use of the site after changes means you accept the updated policy.

Contact

Tactiv · support@tactiv.io